What I learned at Chicago Midwinter Part 2
What I learned at Chicago Midwinter A dental office manager’s perspective Here are the rest of the ideas I picked up at the show: CareCredit updates – Always nice to meet with these reps who show us...
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Updating our dental practice website
Now I know why it takes so long to get a website updated! We approved the project July 2012 and we’re almost ready to publish now – so, about one year to get a new website. I never thought it would...
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We hit the lottery! Selected for an unclaimed funds audit
We’re the winner of the lottery! Woo hoo! Lucky us! Okay, not so much – because the lottery we won was to be selected to receive an audit for unclaimed funds. What, pray tell, is an unclaimed funds...
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No more Nordstrom vs. Wal-mart
For years, when talking marketing, this was a common question to ask, “Are you targeting Nordstrom clientele or Wal-mart people?” For dentists and physicians, this question is useless. Worse than...
View ArticleImprove oral hygiene for your ortho patients
How are your ortho patients doing at keeping their teeth clean? When it’s time to remove the braces, are you admiring a beautiful smile – or are you looking at red, puffy gums and discolored teeth? One...
View ArticleCalculate staff bonuses using Dentrix
Do you offer staff bonuses? This can be a great way to motivate your staff and set goals that are a win-win. A win for the staff when they hit the bonus, but also a win for the dentist who sets the...
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What to do when the dentist is out of the office?
It never happens. The dentist is never sick. But it did – and unexpectedly, the dentist cannot come into work today. So, now what do we do? This is a great conversation for your next staff meeting....
View ArticleGain more new patients: Know your numbers
Grow from your past success Every dentist I know would like more new patients. So – how do you that? First, you have to know your numbers. Find out which marketing programs have been most successful...
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Leadership in the dental practice
A leader is one who knows the way, goes the way and shows the way. – John Maxwell So – how did your last staff meeting go? Were your team members enthusiastic to share ideas that will help improve...
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Real time, real world data to run your practice
Production Doesn’t Tell the Real Story Do your staff see your production and think everything is great? And, since they see solid production – do they expect to receive a raise this year and maybe even...
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